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Privacy Policy

Kanoa Co., Ltd. and The Kanoa (hereinafter referred to as “we” or “our company”) are committed to respecting and protecting your privacy. We comply with Japan’s “Act on the Protection of Personal Information” (APPI) and the European Union’s “General Data Protection Regulation” (GDPR).

1. Collection of Personal Information

 

We collect personal information for the following purposes:

    •    To provide and manage products and services

    •    To respond to inquiries

    •    For marketing and promotional activities

    •    To comply with legal obligations

 

Collected data may include your name, email address, phone number, address, and other necessary information.

2. Use of Personal Information

 

We use the personal information you provide for the following purposes:

    •    To deliver services to you

    •    For product shipping and billing purposes

    •    For data analysis to improve our services

    •    To communicate important updates or information

3. Sharing of Information with Third Parties

 

We do not share personal information with third parties, except in the following cases:

    •    When we have your explicit consent

    •    When required by law

    •    When sharing with contractors for business operations, such as shipping or payment processing

4. User Rights

 

You have the following rights:

    •    Access, correct, or delete your personal data

    •    Restrict the processing of your data

    •    Data portability (in accordance with GDPR)

    •    Lodge objections to data processing

 

Please contact us to exercise these rights.

5. Data Retention

 

We retain personal data only as long as necessary to fulfill the purposes outlined above, and securely delete it afterward.

6. Contact Information

 

For privacy-related inquiries, please contact us:

    •    Email: contact@thekanoa.com

    •    Japan Office: Win Aoyama 1214, 2-2-15 Minami-Aoyama, Minato-ku, Tokyo, Japan

    •    Europe Office: Friedrichstraße 95, 10117 Berlin, Germany

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